~$11M/yr
Assignment failure exposure
Identified inventory deductions happening without corresponding pick assignments, creating hidden lost-sales and adjustment exposure.
Corporate escalationI investigate warehouse systems the way an analyst should: by cross-referencing WMS behavior, mainframe logic, and physical reality until the hidden failure mode is undeniable.
Four years at CVS Distribution Center 8. Currently an Operations Lead Coordinator working across operations, systems investigation, process improvement, and analytical escalation.

The same analytical approach applies across any warehouse or supply chain system — the tools change, the logic doesn't. Each investigation is built to survive scrutiny, not just explain a local anomaly.

Inventory was being deducted in WMS without creating valid pick assignments, so product never moved while the system behaved as though it had shipped.
Assignment logic allowed deductions without a corresponding executable pick path, hiding the failure behind system-valid looking transactions.
Built the evidence trail, quantified the site-level exposure, escalated the issue to leadership, and pushed it into an official vendor investigation path.
Vendor-level ticket opened after leadership escalation; the finding moved beyond local operations into enterprise review.
The mainframe enforced a four-unit minimum while WMS allowed sub-minimum shipments, creating repeatable overbilling and fulfillment contradictions.
Cross-system business rules were not aligned, so one environment permitted transactions the other priced and interpreted differently.
Analyzed shipment patterns by order size, reconciled system behavior across both environments, and documented a network-level architecture mismatch.
Established that the issue was systemic cross-system logic conflict rather than user error or isolated transaction noise.
Valid reserve locations were being skipped or underfilled because location descriptions, cube assumptions, and putaway logic were misaligned.
Wrong height limits, incorrect cube capacities, and missing location types in WMS location master data blocked otherwise usable storage.
Audited location data against physical conditions, mapped the logic path, and quantified recoverable space without infrastructure spend.
Produced a clear zero-capex recovery path that translated system cleanup into tangible storage capacity.
Persistent discrepancies between cycle count quantities and billed quantities appeared across many SKUs instead of behaving like isolated counting noise.
Process gaps in the inventory-control workflow allowed count-to-billing mismatches to persist without a consolidated view of impact by item.
Built SQL queries to join CC2 records against billing tables, grouped findings by item, and quantified both per-item and aggregate overage.
Full analysis documented and reported, reframing the issue as systemic financial exposure rather than local variance.
WMS cube values did not match physical product dimensions, undermining slotting, utilization, trailer loading, and transportation assumptions.
Cubiscan measurement values stored in WMS were systematically lower than actual product dimensions.
Re-measured representative items, compared physical dimensions to system values, and modeled how understated cube data distorted planning.
Converted a hidden data-quality issue into an operations and cost story decision-makers could act on.
"Twilight Zone" inventory appeared at rates suggesting systemic causes rather than random human error or one-off handling misses.
Reserve overstates led to Cherry Pick failures, which triggered stocking abandons and ultimately generated stray-case inventory exceptions.
Extracted and segmented 20K+ ABN records by reason code, location, time, and item, then cross-referenced those records against XYZ defect data to establish the causal chain.
Investigation moved from loose suspicion to repeatable failure-mode analysis with a defensible logic path.
High-velocity SKUs were sitting in low-efficiency slots while putaway rules lagged behind actual demand patterns and corrected cube dimensions.
Slot assignments were not aligned with velocity tiers, and putaway logic was not incorporating corrected cube dimensions, anchor locations, and reserve constraints.
Ranked SKUs by velocity, cross-referenced them with corrected Cubiscan data, and built a putaway decision framework around cube capacity, reserve height, and anchor-location logic.
Developed a practical optimization model aimed at reducing travel, overflow, and storage inefficiency without adding infrastructure.
Receiving discrepancies and ASN accuracy issues were costly, repetitive, and hard to prioritize without a structured view of repeat offenders and trends.
Vendor compliance issues were dispersed across daily exceptions instead of being tracked as a recurring analytical pattern with accountable sources.
Tracked discrepancies by vendor, receiving event, and exception type to surface repeat offenders and support better operational follow-through.
Turned ad hoc exception handling into a repeatable compliance signal that supports vendor conversations and internal accountability.
My approach is built to move from weak signal to hard evidence without losing the operational context that makes the finding credible.
Start with the signal others gloss over: an unexplained variance, odd trendline, stranded location, or exception volume that refuses to behave normally.
Compare system assumptions to the floor, the process, and the physical inventory so the investigation stays grounded in operational truth.
Follow the failure through WMS rules, mainframe behavior, records, locations, and transactions until the real break in logic becomes visible.
Turn the issue into concrete exposure using dollar value, throughput loss, space recovery, labor waste, or risk concentration.
Package the finding so leaders and vendors can act on it, with enough structure to survive review beyond the immediate team.
These are the environments, tools, and analytical surfaces I use to transform messy operational noise into explainable action.
Dashboarding warehouse cube usage to expose underutilized reserve patterns and slotting inefficiencies.
Operational visibility layer for damage trends, recurring sources, and corrective-action prioritization.
Targeted analysis flow for finding misplaced or stranded inventory records faster than manual review alone.
Evidence-driven analysis used to isolate why shipped assumptions and delivered outcomes drift apart.
Throughput views built to understand bottlenecks, dwell-time patterns, and system-handling friction.
A structured view of count-to-billing mismatches that turns recurring discrepancies into reportable evidence.
Not every contribution begins as a marquee defect. Some of the most valuable work is persistent analytical ownership that turns recurring operational noise into usable management signal.
Continuous review across CICS, Cognos, and SQL to distinguish noise from actual process drift and inventory exposure.
Volume trend analysis used to expose flow imbalance, capacity pressure, and operational bottlenecks before they become reactive problems.
Ownership of Bad Item, Detail Change, and Out of Tolerance reporting to maintain visibility on recurring exceptions and corrective follow-through.
Structured tracking of receiving discrepancies, ASN accuracy, and repeat offenders to support operational accountability.
The strongest part of the portfolio is not a title. It is the pattern of being trusted with issues that carry operational and financial weight.
Inventory & systems analysis focus
CVS Distribution Center 8 — Aiken/Graniteville, SC
Operating at the intersection of floor execution, inventory control, and systems investigation while surfacing hidden failures standard reporting misses.
Analytical foundation and system visibility
CVS Distribution Center 8 — Aiken/Graniteville, SC
Managed daily inventory accuracy while building the analytical capabilities that surfaced systemic issues others missed.
Director-level escalation — findings were forwarded to corporate leadership for review when the evidence showed broader system exposure.
Promoted from Inventory Control Clerk to Operations Lead Coordinator based directly on analytical impact and investigative ownership.
Trusted to investigate high-impact system issues that typically sit outside ordinary operations scope.
Official Infor vendor ticket opened from WMS defect analysis substantial enough to warrant formal review.
Findings have influenced internal discussions around system fixes, operational changes, and vendor-level investigations.
Formal coursework, analytical tooling, and operations methodology all reinforce the same thing: a bias toward precise thinking and useful execution.
Expected 2026
Targeting data analyst, business systems analyst, and supply chain analytics roles focused on operational efficiency, systems reliability, and measurable business impact. The strongest fit is any team that values evidence, cross-system reasoning, and operational follow-through.
Reach me directly by email, connect on LinkedIn, or download the resume version that best matches the role: Data Analyst or Supply Chain / Operations.